MyCity311 is an independent, privately operated civic reporting platform. It is not affiliated with, endorsed by, sponsored by, or acting on behalf of any city, municipality, county, state, or federal government agency.
MyCity311 facilitates community reporting and works to establish partnerships with city governments to route reports to the appropriate departments. However, unless your city has a formal, active partnership agreement with MyCity311, reports submitted through this app are not automatically forwarded to city staff.
If you need to report an urgent issue that requires immediate government response — including public safety emergencies, downed power lines, gas leaks, or other hazardous conditions — please contact:
The MyCity311 name, logo, and branding are not affiliated with any official government "311" service. The use of "311" refers to the common civic reporting convention and does not imply a connection to any official city hotline or service center.
MyCity311 makes no representations or warranties regarding the accuracy, completeness, or timeliness of any reports submitted by users. User-submitted content reflects the views and observations of individual users and does not represent the views of MyCity311 or any government entity.
MyCity311 is actively working to establish formal partnerships with city governments across the United States. Cities with active partnerships will be clearly identified within the app. For all other cities, MyCity311 operates as a community-driven reporting tool only.
If you represent a city government and are interested in a formal partnership, please contact us at partnerships@mycity311.co.
MyCity311 shall not be held responsible for: